Frequently Asked Questions
What is Upstore.net?
Upstore.net is a free cloud storage platform that allows users to upload files and share them via download links with friends, colleagues, or other collaborators.
How Long Are Files Stored on Upstore.net?
- Guests (unregistered): 7 days
- Free registered users: 30 days
- Premium members: 999 days (from the last download date)
Note: Files violating Upstore.net’s policies (e.g., pornographic content, illegal materials) will be removed immediately.
What Are the Download Speeds?
- Premium users: Up to 1 GB/s (speed depends on your internet connection).
- Free users: Speed throttled with no guaranteed minimum.
“I’m a Premium Member, but the System Doesn’t Recognize My Account”
- Ensure your browser allows cookies.
- Disable ad-blockers or VPNs that might block authentication.
- Clear cache or try a different browser.
“I Haven’t Received My Password via SMS/Email”
Contact Upstore support and provide:
- Registered phone number
- Payment transaction details (e.g., e-wallet account)
- SMS short code used
- Mobile service provider
“My Download Speed Is Slow”
Possible causes:
- Network issues: Check your ISP settings or switch connections.
- Server congestion: Download during off-peak hours.
- Free account limits: Upgrade to Premium for priority bandwidth.
“I Can’t Download a File”
- Free users: Avoid third-party download accelerators (may trigger security blocks).
- Enable cookies or try a proxy server.
Can I Search for Files on Upstore.net?
No. Upstore prioritizes user privacy: files are only accessible via unique download links. Your data remains private unless you share the link.
“I Can’t Upload Files”
Contact support with:
- Username
- File names and sizes
- Exact upload attempt time
- Error message screenshots
